|
 By |
John |
| Location |
Alpharetta,Georgia |
| Type of Insurance |
Dental Insurance |
| Date: |
11-05-2008 |
| |
|
| Coverage |
 |
| Cost |
 |
| Customer Services |
|
| Claims |
|
|
| Summary |
Great costs, you find out why it is cheap when you try to get a claim paid. Had 2 dentists say the work is required and Metlife keeps saying there internal dentists don't believe it needs to be done so they won't pay for the work not even the 50%. No way to appeal or anything. Very disappointing.. |
|
| |
| By |
|
| Location |
Fremont,California |
| Type of Insurance |
Dental Insurance |
| Date: |
09-26-2008 |
| |
|
| Coverage |
|
| Cost |
|
| Customer Services |
 |
| Claims |
|
|
| Summary |
Metlife Dental? By far the worst dental plan I've ever had. My employers used to be with Delta and Blue Cross, and they forced this junk on us at the start of 2008.
Coverage is fine...when they decide to pay. And very few dentists even participate in the MetLife PPO program. My dentist won't even take it. I never had that problem with other insurance. That's how bad MetLife dental is.
And they make you jump through a bazillion hoops to get something paid, using every loophole and excuse in the book, hoping you'll just go away because it's not worth the pain to be reimbursed for a $100 procedure. Please, please, PLEASE, HR departments everywhere -- do NOT foist this junk on your employees! They will thank you for it -- or at least not curse you for making the wrong decision.. |
|
| |
| By |
|
| Location |
Fairfax,Virginia |
| Type of Insurance |
Dental Insurance |
| Date: |
09-06-2008 |
| |
|
| Coverage |
|
| Cost |
|
| Customer Services |
|
| Claims |
|
|
| Summary |
Not too happy with them.. |
|
| |
| By |
Matt |
| Location |
Savannah,Georgia |
| Type of Insurance |
Dental Insurance |
| Date: |
08-07-2008 |
| |
|
| Coverage |
|
| Cost |
|
| Customer Services |
|
| Claims |
|
|
| Summary |
Coverage sucks! Claim filing is a nightmare! You usually have to file the same claim MULTIPLE times because they "didn't receive it" and when they do, it's usually denied a couple of times for one reason or anohter before they agree to process it. I honestly believe their business model promotes protracted claim handling in hopes that the consumer will just 'give up'. This isn't covered, that isn't covered and when it is, it's at a rate that is at least 20% below market. Most dentist, oral surgeons and orthodontist cringe when you present a Metlife dental card. The dental coverage is a TOTAL SHAM, in my opinion.. |
|
| |
| By |
2 |
| Location |
shelby township,Michigan |
| Type of Insurance |
Dental Insurance |
| Date: |
05-17-2008 |
| |
|
| Coverage |
|
| Cost |
|
| Customer Services |
|
| Claims |
|
|
| Summary |
Awful, terrible experience. Complete sham with months of run-around, EOBs, claim going back to review month after month. Every time a call is placed to "customer service" you are back to square one. NO ONE can or will answer questions. MetLife will not return calls though they promise 24-48 hour response. All patient's with this experience should complain to the insurance commissioner of their state. Complete unacceptable, rude reps whose mantra is "it's in another 30 day review".....................what is the point of paying for insurance if you cannot use it?. |
|
| |
| By |
|
| Location |
auburn hills,Michigan |
| Type of Insurance |
Dental Insurance |
| Date: |
04-18-2008 |
| |
|
| Coverage |
|
| Cost |
|
| Customer Services |
|
| Claims |
|
|
| Summary |
Terrible, terrible service trying to get dental benefits paid. The run around is extreme, they are dishonest and have dragged out my dental claim for over six months. With the amount they have spent sending out EOB's, letters requesting more of the same information they already requested, time spent on the phone with their customer service agents, etc.; my claim could have already been half paid off. This is causing me extreme distress. They should be ashamed. Also, you are "not able" to speak with anyone higher up than a senior representative. Every phone call is "back to point A". Extremely frustrating and should be against the law.. |
|
| |
| By |
|
| Location |
Atlanta,Georgia |
| Type of Insurance |
Other Insurance |
| Date: |
04-11-2008 |
| |
|
| Coverage |
|
| Cost |
|
| Customer Services |
|
| Claims |
|
|
| Summary |
I recently changed boat insurance from AllState to MetLife to save some money. During my coverage with MetLife, I had a small claim due to some weather damage to my boat motor. All I got was Lip Service and a BS explaination, not superior service as they claim they provide to there customers. They basically told me I'am S.O.L. They won't help in the slightest bit.
So, I personally suggest find another insurance provider other then MetLife. They won't help you when you need them. They don't mind taking your money though.. |
|
| |
| By |
Ben |
| Location |
Chandler,Arizona |
| Type of Insurance |
Other Insurance |
| Date: |
03-18-2008 |
| |
|
| Coverage |
 |
| Cost |
|
| Customer Services |
|
| Claims |
|
|
| Summary |
I wanted to save money for my life after retirement. This is why I planned to join MetLife. Their retirement plan helps me save for my retired life. Now I know that money won’t be problem to meet my needs after my career. MetLife will be there with me as long as I live. This security helps me to move forward without any worries or unnecessary anxieties. They want to see me smiling as their customer through my employment life and when I approach retirement and even after retirement. This value they deliver is the main reason which keep me closer to them.. |
|
| |
| By |
Henry |
| Location |
Potomac,Maryland |
| Type of Insurance |
Long Term Care |
| Date: |
03-12-2008 |
| |
|
| Coverage |
|
| Cost |
|
| Customer Services |
|
| Claims |
|
|
| Summary |
Metlife Insurance has been serving million of customers worldwide since 137 years. Metlife provides financial planning, education planning and lots more. I have been a very satisfied customer for almost a year and so I recommend my friends and my relatives to avail this insurance service.
Metlife proves to be very helpful to those who are really interested in investing in an insurance company. So, the next time you are really serious about your insurance, just make it a point that you invest in Metlife Insurance.. |
|
| |
| By |
Carl |
| Location |
Lexington Park,Maryland |
| Type of Insurance |
Dental Insurance |
| Date: |
03-10-2008 |
| |
|
| Coverage |
|
| Cost |
|
| Customer Services |
|
| Claims |
|
|
| Summary |
I have Metlife dental coverage. They are refusing to pay their share of a crown I had put on one of my molars. The crown was needed because my tooth was cracked in several places. There are pictures from my dentist to prove it. Metlife claims that the crown was not covered because I didn’t show that the cracks occurred "during the act of chewing". Their benefits description states that crowns are indeed covered, and yet the same benefits description says nothing about a chewing-related caveat. It appears to be an attempt to get me to go away so they don’t have to pay their share of the costs.. |
|
| |
(21)
